Privacy policy

Firm Ground AI Limited is committed to handling personal information responsibly. This policy explains what information we collect through this website and when you contact us, why we use it, and the choices available to you.

Who we are

Firm Ground AI Limited is a company registered in England and Wales under company number 17387676. For privacy enquiries, email hello@firmgroundai.com.

Information we collect

This website does not include an account area or enquiry form. If you contact us by email, we may receive your name, email address, organisation, role, message and any information you choose to provide. We may also receive ordinary technical information needed to deliver and secure the website, such as IP address, browser information and request logs.

How we use information

• To respond to enquiries and arrange an AI audit or other services.
• To prepare, deliver and manage our work with clients.
• To operate, secure and improve the website.
• To meet legal, regulatory and accounting obligations.

Our lawful bases

Depending on the context, we rely on steps taken at your request before entering a contract, performance of a contract, our legitimate interests in operating and developing our business, or compliance with a legal obligation.

Sharing and retention

We may use trusted technology, professional and hosting providers where necessary to run our business. We do not sell personal information. We retain information only for as long as reasonably needed for the purpose collected, including legal and accounting requirements.

Your rights

Subject to applicable law, you may ask for access to your personal information, correction, deletion, restriction, objection or portability. You may also complain to the UK Information Commissioner’s Office. Contact us first at hello@firmgroundai.com so we can try to resolve the issue.